Frequently Asked Questions

Any Site Credit won Instantly will be credited into your wallet within a few minutes and you will be able to use it at checkout with the option ‘pay with wallet’.

The competition draw date is displayed on the entry page for each competition. This date will never be extended or put back. If however the competition is sold out before the draw date, we will bring the draw forward so that we can find a lucky winner sooner!

If you believe that you have won a Main Prize or an Instant Win you can contact us by our Facebook Page or Our Email and we will reply as soon as we can!

You can find your tickets by going to ‘my account’ and on ‘recent tickets’. This is where you can find all your ticket numbers.

We carry out the draw live on our Facebook page for complete transparency. You can watch us enter the highest and lowest available ticket numbers (for example 1 – 1000) into the Google random number generator. We then click ‘Generate’. The random number is then matched with a ticket number from the list of all competition entrants and the winner is announced. All live draws are posted to our Facebook page so that you can watch them at anytime, if you’re unable to watch live.

Live Draws are done every Wednesday and Sunday on our Facebook Page at 8pm!

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